Observability & Telemetry Systems
Logs, metrics, traces — unified, sampled wisely, queryable in seconds.
- Timeline
- 8–12 weeks
- Engagement
- Senior, embedded
- Pricing
- Outcome-based
- Discipline
- DevOps & Platform Engineering
⏚ Summary
What this engagement is, plainly.
We design observability programs where engineers can answer 'what just happened in production?' in seconds — not by reading logs, but by querying a system that was designed to be queried.
Problems we solve
Your observability bill is enormous and growing faster than your traffic.
Engineers grep logs because metrics and traces don't tell a coherent story.
Incident retros consistently surface 'we couldn't see what was happening' as a root cause.
⏚ Approach
How we run this engagement.
- 01Phase
Signal audit
What's instrumented, what's queried, what's paid for, what's actually useful. The unused 60% comes out; the missing critical 10% gets added.
- 02Phase
OpenTelemetry as the spine
Vendor-neutral instrumentation so you can change backends without rewriting code. Sampling and aggregation policies that hold up under load.
- 03Phase
Query culture
Engineers learn to query traces and metrics — and to add instrumentation when they can't answer a question. Observability becomes a daily practice.
⏚ Deliverables
What you get, signed off.
OpenTelemetry rollout
Sampling + aggregation strategy
Cost-tiered storage architecture
Service catalog with SLOs
On-call dashboard standards
⏚ Stack we typically use
Tools, not religion.
We pick on workload and team shape, not on fashion. Anything below is a default — swappable when your context demands.
- OpenTelemetry
- Grafana
- Tempo
- Loki
- Mimir
- Datadog
Outcome
An observability stack you can reason about, costs that scale sub-linearly with traffic, and a team that solves incidents with queries instead of guesses.
⏚ Frequently Asked
About this service, specifically.
⏚ Engagement Initiation
Have a hard problem worth doing once, well?
We take a small number of engagements per quarter. If your program needs serious operators, we'd like to hear about it.