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Web Application Maintenance
Web application maintenance is ongoing engineering care for your live product - security updates, monitoring, and fixes - so it keeps getting better, not worse.
- 40+
- projects delivered
- 14
- industries served
- 9
- countries
- 100%
- code ownership
Deliverables
5, all yours
Timeline
Ongoing retainer, 3-month minimum
Pricing
Fixed, up front
Team
Senior engineers
Location
Adelaide, worldwide
What it is
What you are actually getting.
Maintenance is where most products die slow. We provide ongoing engineering care so your live application keeps getting better instead of slowly worse.
Who it is for
Is this the right fit for you?
This is a good fit when
- Your team has shipped the product but no one has bandwidth to keep it healthy.
- Security patches, dependency updates, and performance regressions are piling up.
- A experienced engineer left and the system is degrading without their knowledge.
You probably do not need this yet if
- You have an in-house team already covering maintenance.
- Your product isn't live yet - it needs building first.
How it works
A clear path from first call to launch.
- 01
Onboarding deep-dive
Two weeks of system immersion: architecture, runbooks, common failure modes, deployment topology. We can't help if we don't know the system.
- 02
Defined scope, named engineers
Reserved experienced hours per month, named engineers, agreed-upon SLAs for security patches, performance issues, and bug triage.
- 03
Quarterly health reviews
Every quarter we audit dependencies, security posture, performance trends, and tech debt. The system gets healthier, not just less broken.
What you gain
The outcomes that matter to your business.
- A product that stays secure, fast, and up to date.
- Senior engineers on hand when something goes wrong.
- Problems caught by monitoring before your customers notice.
What is included, signed off.
5 concrete deliverables
- Clear documentation of your site, written up
- A set block of support hours each month (40 / 80 / 160)
- Regular security and software updates
- Round-the-clock monitoring of speed and uptime
- A plain-English health report every quarter
The tools behind it
Built on proven, industry-standard technology.
These are our defaults for this work, the same tools trusted by companies worldwide. We swap any of them when your situation calls for something else.
- TypeScript
- React
- Node.js
- PostgreSQL
- Sentry
- Docker
Industry applications
Web Application Maintenance for your industry.
E-commerce
Headless Shopify and BigCommerce storefronts with a fast checkout.
Hospitality
Booking-ready marketing sites that load fast on mobile.
B2B
Lead-focused sites with clear conversion paths and CMS control.
Nonprofits
Accessible, donation-ready sites on a headless CMS.
SaaS
Marketing sites and docs that turn visitors into trials.
Healthcare
Accessible, trustworthy sites that pass clinical scrutiny.
Real estate
Fast listing sites with search and map experiences.
Professional services
Credible, conversion-focused sites for firms and consultancies.
Why teams choose us
Senior engineers who have shipped this before.
No account managers, no offshore handoffs. You work directly with the people building your product, the same team from the first call to launch and beyond.
See our work40+
projects delivered
14
industries served
9
countries
100%
code ownership
How we engage
Fixed price, no surprises.
Fixed price
Scoped and quoted up front, so you know the cost before we start.
Ongoing retainer, 3-month minimum
A clear timeline with working software to see along the way.
Senior team
Experienced engineers on your project, with support after launch.
You own it
Code, infrastructure, and accounts are 100% yours. No lock-in.
Where we work
Adelaide-based, working worldwide.
We work from Adelaide, South Australia, with clients across nine countries. For Australian clients we build to the Privacy Act 1988 and the Australian Privacy Principles, and can host your data in Australian regions where sovereignty matters. For global clients we align to the standards your market expects, such as GDPR.
Adelaide, SAPrivacy Act 1988GDPR-alignedData sovereignty
FAQ
Common questions, answered.
Still unsure? Ask us directly and we reply within one business day.
Last updated: 5 June 2026
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Related services
Often paired with this work.
Get in touch
Ready to get started with Web Application Maintenance?
Tell us the shape of your problem. We reply within one business day with a serious read, not a sales pitch.